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Two hotels in the GLMG family
have earned the prestigious
Platinum Award
from Choice Hotels International including: Quality Inn
& Suites - Madison, WI and MainStay Suites - Milwaukee Airport, WI.
Four hotels in the GLMG Family
have earned the prestigious
Gold Award
from Choice Hotels International including: Comfort Suites - Hayward, WI,
Comfort Inn - Story City / Ames, IA, Sleep Inn & Suites - Mount Vernon, IA,
and Quality Inn & Suites - Eldridge / Davenport, IA.
The Hampton Inn - Plover /
Stevens Point, WI is winner of Hampton Inn's
Lighthouse Award
for excellence.
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Services Offered
by Great Lakes Management Group
I.
DEVELOPMENT
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Prepare Preliminary Operating
Budgets for Banks and Investors
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Review Franchise /
Non-Affiliated Options
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Recommend and Review Selection
of General Contractor
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Assist in Selection of
Furniture, Fixtures, and Equipment
-
Prepare Implementation Plan for
Pre-Opening Operations, Sales and Marketing
II.
OPERATIONS OF FACILITY
A.
Personnel
-
Direct the Selection,
Employment, Termination, and Supervision of All Employees
-
Direct Employee Training,
Promotion, Incentives, Reviews and Job Duties
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Determine Rate of Compensation
for All Employees
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Setup and Maintain Personnel
Files to Comply with All State and Federal Regulations
B. Establishment of Rates / Prices
C.
Concessionaires and Service Contracts
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Negotiate Service Contracts
Imperative to Run the Property Including but not Limited to Trash
Removal, Snow Removal, Landscaping and Lawn Service, Carpet
Cleaning, Etc.
-
Negotiate Concessions for the
Property Including but not Limited to Soda Vending, Snack Machines,
Newspapers, Gift Shop, Etc.
D.
Operating Supplies
-
Negotiate Best
Prices for All Operating Supplies and Equipment
-
Order and Maintain Appropriate
Inventories of Supplies
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Inventory Supplies Monthly to
Maintain Costs and Maximize Profit
E.
Repairs, Replacements, and Improvements
-
Inspect Property Routinely to
Ensure Facility is Maintained in Excellent Condition
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Implement and Manage Ongoing
Preventative Maintenance Program
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Handle any Repairs, Alterations,
or Decorating Hotel will Need After Opening
F.
Advertising and Promotion
-
Plan, Prepare, and
Contract Advertising Promotions for the Hotel as Needed
-
Make Recommendations and Join
Associations, Clubs, and Civic Groups to Maintain Community
Awareness
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Prepare Sales and Marketing Plan
with Competitive Analysis
G.
Source of Accounting
-
Contract and Manage Accounting
Firm to Handle All Hotel Accounting Needs to Include Payroll,
Monthly Profit and Loss Statements, Accounts Payable, and W2 Forms
III.
PRE-OPENING SERVICES
Great Lakes Management Group provides a full
array of hotel pre-opening services. The items shown below are not
in any particular order but each is imperative to opening and
operating a hotel. Some items will take longer to complete and are
the result of involved research / planning while others are a
function of time and resource. Great Lakes Management Group
provides the attention to detail needed to ensue the successful
opening of your property.
A.
Highway Signage (Interstate
Directional / Billboards)
B.
Guest Service Directories
C.
Set-Up Telephone Services
-
System Selection
and Related Hardware
- Interface / Programming Logistics
- Recurring Services
D.
Print Media
-
Brochures
- Stationary, Etc.
- Newspaper, Magazine, Directory Advertisements
E.
Employee Policy Handbook
F.
Ordering Opening Supplies
G.
Complete Local Competitive Rate Survey
H.
Establish Room Rates
I.
Complete Local Wage Survey
J.
Establish Salary and Wage Guidelines
K.
Establish Marketing Strategies for the
Property
L.
Establish a Budget for the Property
M.
Create Sales and Marketing Plan
N.
Secure Bids for Contract Services
-
Trash Removal
- Pest Control
- Vending
- Television Service / Cable
- Guest Laundry and Dry Cleaning
O.
Establish Agreements for Property
Services
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Newspaper Services
- Area Attraction Brochure Racks / Distribution
- Food and Beverage Purveyors
P.
Determine Staffing Needs, Interview Candidates, &
Hire
Personnel
Q. Develop
Job Descriptions
R. Train
New Staff
S. Perform
Outside Sales Calls
T. Assist
in the Selection of Furniture, Fixtures, and
Equipment
U.
Assist and Troubleshoot with
Pre-Opening Situations
V.
Meet with the Owners’ Designated
Representative as
Needed
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