Hotel Pre-Opening Services

Great Lakes Management Group provides a full array of hotel pre-opening services. The items shown below are not in any particular order but each is imperative to opening and operating a hotel. Some items will take longer to complete and are the result of involved research / planning while others are a function of time and resource. Great Lakes Management Group provides the attention to detail needed to ensue the successful opening of your property.

• Highway Signage (Interstate Directional / Billboards)
• Guest Service Directories
• Set-Up Telephone Services
  • System Selection and Related Hardware
  • Interface / Programming Logistics
  • Recurring Services
• Print Media
  • Brochures
  • Stationary, Etc.
  • Newspaper, Magazine, Directory Advertisements
• Employee Policy Handbook
• Ordering Opening Supplies
• Complete Local Competitive Rate Survey
• Establish Room Rates
• Complete Local Wage Survey
• Establish Salary and Wage Guidelines
• Establish Marketing Strategies for the Property
• Establish a Budget for the Property
• Create Sales and Marketing Plan
• Secure Bids for Contract Services
  • Trash Removal
  • Pest Control
  • Vending
  • Television Service / Cable
  • Guest Laundry and Dry Cleaning
• Establish Agreements for Property Services
  • Newspaper Services
  • Area Attraction Brochure Racks / Distribution
  • Food and Beverage Purveyors
• Determine Staffing Needs, Interview Candidates, &
• Hire Personnel
• Develop Job Descriptions
• Train New Staff
• Perform Outside Sales Calls
• Assist in the Selection of Furniture, Fixtures, and
• Equipment
• Assist and Troubleshoot with Pre-Opening Situations
• Meet with the Owners' Designated Representative as Needed