Hotel Operations Management

Creating a high-quality experience for guests takes operational excellence in all areas of service. Whether it's building a strong staff, negotiating service contracts, promoting your offers to new customers, or anything else needed to run a successful hotel, our comprehensive operation management package has it all.

Operating Supplies

Negotiate best prices for all operating supplies and equipment

Order and maintain appropriate inventories of supplies

Inventory supplies monthly to maintain costs and maximize profit

Repairs, Replacements & Improvements

Inspect property routinely to ensure facility is maintained in excellent condition

Implement and manage ongoing preventative maintenance program

Handle any repairs, alterations or decorating needed after opening

Advertising & Promotion

Plan, prepare, and contract advertising promotions for the hotel as needed

Make recommendations and join associations, clubs, and civic groups to maintain community awareness

Prepare sales and marketing plan with competitive analysis

Service Contracts

Negotiate service contracts imperative to running the property, including but not limited to:

  • Trash removal

  • Snow removal

  • Landscaping & lawn service

  • Carpet cleaning

  • And more

Personnel

Direct the selection, employment, termination, and supervision of all employees

Direct employee training, promotion, incentives, reviews, and job duties

Determine appropriate compensation rates for all employees

Setup and maintain personnel files to comply with all state and federal regulations

Concessions

Negotiate concessions for the property including but not limited to:

  • Soda vending

  • Newspapers

  • Snack machines

  • Gift shop

  • And more

Rates & Prices

Establish all rates and rate schedules

Establish all prices

Sources & Accounting

Contract and manage accounting firm to handle all hotel accounting needs to include payroll, monthly profit and loss statements, accounts payable, and W2 forms