Neil Densmore formed Great Lakes Management Group in 1997. A Certified Hotel Administrator, he has over 25 years of direct hotel management experience.
His background encompasses an extensive hotel career in full-service, limited-service and resort properties, which include: Hilton, Choice Hotels International, and IHG brands.During his tenure at these facilities, Neil gained first-hand knowledge of all aspects of hotel management including food and beverage, convention services,sales, maintenance, revenue/yield management, reservations, front office and general hotel operations.
Vice President of Hotel Operations
Randy joined Great Lakes Management Group in 2004, as the Vice President of Hotel Operations. He is responsible for overseeing hotel operations for the GLMG portfolio.
A Certified Hotel Administrator, he has 25+ years of hotel experience as a Corporate Controller and General Manager of full-service hotels, which include the brands of Hilton, IHG and Marriott.
His extensive experience gives our team the expertise in all aspects of the hotel business, including sales, finance, revenue management, food and beverage, and guest service.
Michael joined Great Lakes Management Group in 2017 and serves as a Regional Director overseeing operations for select hotels in the GLMG portfolio.
A Certified Hotel Administrator, Michael has over 25 years of direct management experience in full-service and limited-service hotels with brands including IHG, Marriott and Best Western. He has been involved in a number of successful new openings and re-models.
Michael is also a Certified Revenue Manager and is driven to maximize RevPAR. With a B.B.A from the University of Iowa and his extensive experience gives our team the expertise in all aspects of hotel management including human resources, revenue/yield management, food and beverage, sales, reservations, and front office.
Jessica joined Great Lakes Management Group in 2014 and serves as a Regional Director overseeing operations for select hotels in the GLMG Portfolio.
Jessica has led her hotels to the top 2% of the brand in overall performance based on brand standards, guest service and finacial performance. Being an accomplished hospitality professional with over 17 years in the industry Jessica gained extensive hospitality experience from a multi-position background that includes General Manager, Director of Operations and Director of F&B for brands such as Hilton and IHG.
During this time, Jessica consistently achieved key performance initiatives, maximized operational profitability and effectiveness, while leading her teams in delivering exceptional customer service.
Interested in working with experienced professionals to develop or manage your new property? Contact us to start a conversation.