Neil Densmore formed Great Lakes Management Group in 1997. A Certified Hotel Administrator, he has over 25 years of direct hotel management experience.
His background encompasses an extensive hotel career in full-service, limited-service and resort properties, which include: Hilton, Choice Hotels International, and IHG brands.During his tenure at these facilities, Neil gained first-hand knowledge of all aspects of hotel management including food and beverage, convention services,sales, maintenance, revenue/yield management, reservations, front office and general hotel operations.
Jessica joined Great Lakes Management Group in 2014 and serves as a Regional Director overseeing operations for select hotels in the GLMG Portfolio.
Jessica has led her hotels to the top 2% of the brand in overall performance based on brand standards, guest service and finacial performance. Being an accomplished hospitality professional with over 17 years in the industry Jessica gained extensive hospitality experience from a multi-position background that includes General Manager, Director of Operations and Director of F&B for brands such as Hilton and IHG.
During this time, Jessica consistently achieved key performance initiatives, maximized operational profitability and effectiveness, while leading her teams in delivering exceptional customer service.
Dustin joined Great Lakes Management Group in June of 2017 and serves as a Regional Director of Operations overseeing operations for four properties in the GLMG portfolio.
Dustin has over 24 years of hotel experience in both fulland select service hotels. Working as a General Manager for IHG and Hilton branded properties Dustin has overseen multiple renovations, re-branding, and new openings. He has also held the position of Quality Assurance and Brand Performance Manager for Hilton Worldwide.
His multiple years of experience in full-service hotels gives him an extensive knowledge in revenue management, sales, human resources, front office, and food and beverage operations.
Randy joined Great Lakes Management Group in 2004, as the Vice President of Hotel Operations. He is responsible for overseeing hotel operations for the GLMG portfolio.
A Certified Hotel Administrator, he has 25+ years of hotel experience as a Corporate Controller and General Manager of full-service hotels, which include the brands of Hilton, IHG and Marriott.
His extensive experience gives our team the expertise in all aspects of the hotel business, including sales, finance, revenue management, food and beverage, and guest service.
Paul Lenhart joined Great Lakes Management Group in 2019,serving as the Director of Facilities overseeing engineering and maintenance practices for the GLMG portfolio. Paul has over 30 years of experience directly overseeing commercial properties in all aspects of building environments, preventative maintenance, safety programs, and building efficiency. He has worked in various commercial settings overseeing all maintenance and construction aspects of the building for Office Structures, Hospitals, Financial Intuitions, Hotels, and Food & Beverage Outlets. In addition, Paul has an extensive HVAC Equipment and controls background with 20+ years in the field servicing and installing equipment. Paul brings a wealth of knowledge and experience in nearly all facets of building engineering.
Interested in working with experienced professionals to develop or manage your new property? Contact us to start a conversation.